Returns & Exchanges
At RW Electrodes, we stand behind the quality of our industrial welding supplies and offer a 30-day return window for unused, original-condition products. Our goal is to ensure your production line remains efficient with the highest quality electrode components.
Initiate Request
Contact our support team with your order number and specific electrode part numbers to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Place the items in their original protective packaging to prevent damage to sensitive contact surfaces during transit.
Shipping
Affix the provided shipping label and drop off the package at any authorized carrier location, ensuring you retain a copy of the tracking number.
Inspection and Refund
Once our quality control team verifies the technical specifications and condition of the returned units, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing